WordPress Premium Support
For a safe, well maintained and worry free website.
Are you suffering from a slow or unresponsive website? Do you need WordPress help?
Thought that your website was missing a certain “JE NE SAIS QUOI”?
From plugins to poor website speed, our WordPress support services now have it covered!
WordPress Premium Support – For Total Peace Of Mind
We understand just how frustrating it can be to maintain a website and to ensure that it runs according to plan. Our WordPress support services run 24/7 and are available online, via email or via telephone.
It is hard enough to run an online business, without having to worry about failed plugins, broken themes, slow websites, or badly written code.
Our WordPress premium support is broken down into two different elements, namely a monthly subscription, or one-off credits.
And with more than 15 years experience in the WordPress support industry, you know straight from the outset that you are in safe hands.
Start With Our Monthly Plans
Monthly WordPress Premium Support Credits
This is the most popular option that all of our customers take, as it alleviates all issues that might arise on a daily basis.
Our professional team would take care and monitor plugin issues, theme updates, white screens, caching issues, and speed issues, just to name a few. Downtime or broken sites would never be an issue on our monthly plan.
Our WordPress support and WordPress help now also comes with full telephone support. This is a service which our customers love as they can call in and speak to us in person, again ensuring that you are dealing with real people from the UK.
We cover and support all types of WordPress sites including full Ecommerce or Woocommerce as they are otherwise known.
◆ Plugin Issues
◆ Theme Issues
◆ Security Issues
◆ Website Down
◆ Spam Issues
Monthly WordPress support that you can rely on
– Never worry about your website again
– Full cybersecurity in place
– Dedicated WordPress managers
– 24/ website monitoring
– Can be cancelled at any time
◆ Caching Issues
◆ Speed Issues
◆ White Screen
◆ Lost Passwords
◆ Loading Issues
Need Emergency Work? Our Support Credits Are Just What You Need!
Pay As You Go Credits – A Great Option For One Off Jobs
Has your WordPress site crashed? Or perhaps you are struggling with some badly written coding or malfunctioning plugins? Our pay as you go option is a great way to get these issues resolved and without having to worry about monthly contracts.
How many credits would I need?
Each credit is for a specific task or job, no matter how long it takes.
So for example, you would purchase a single credit if your plugins needed updating or were failing. We would review, fix and update all plugins and ensure that your site works well with no issues.
Unsure about how many credits you might need? Just pick up the phone and call us, the old fashioned way!
More examples of what’s included with our pay as you go credits
Are you worried about your website performance? Is your site being seen online?
Our specialist team will evaluate your website and ensure that it is being indexed by Google.
Full analysis and performance related issues ironed out.
Permalinks, updating databases, updating themes and child themes, sorting out ht.access issues and issues with robots.txt files – all dirty work?
Conflict issues with plugins?
Website slowing down badly due to dodgy plugins?
Our WordPress experts handle all of these in their stride!
Now believe it or not, Themes need maintenance.
Whether it’s updating a current theme, or adding additions to your current theme, these are tasks that will need working on and that if not handled in the correct way, can and will break your website.
So why not leave this all to our WordPress experts, allowing you to continue with what you know best – your business!
WordPress sites are built for SEO. But how many websites are actually using this to their full advantage?
We will analyse your SEO for you and let you know exactly what needs doing to achieve maximum exposure online. (Actual SEO work is not included in credit for analysis).
WordPress Premium Support FAQ’S
WordPress premium support is a service that we offer which covers
all types of WordPress issues along with development and optimisation.
If we are in the middle of doing some work for you and you
need more done, but don’t have enough credits, all that is
required is for you to buy more and add on the current job.
All work that we carry out is totally guaranteed. However as we all well know
sometimes problems occur that requires more work and that has nothing to do with
any work that we may have carried out.
If there is anything bespoke, that you need doing and which is not covered within our
normal tasks, please feel free to call us or email us to discuss. Our expert team will be able to help
you with any of your WordPress issues.